This Privacy Policy explains how Yarvixo collects, uses, and protects your personal data when you visit yarvixo.com or contact us. We are fully committed to GDPR compliance.
1. Data Controller
The data controller is Yarvixo. Contact: contact@yarvixo.com
2. What Data We Collect
- Contact form: first name, last name, work email, company, service interest, project description.
- Direct communications: information included in emails or messages you send us.
- Website usage: pages visited, referring source, browser type, device and approximate location — collected via server logs and, only if you accept the cookie banner, Google Analytics 4. Google acts as our processor under Standard Contractual Clauses and IP addresses are truncated before storage. If you decline, or ignore the banner, Google Analytics is never loaded and no analytics cookie is set.
- Cookies: as described in our Cookie Policy.
3. How We Use Your Data
- Responding to enquiries (legitimate interests / contract performance) — to review and reply to your project enquiry within one business day.
- Service delivery (contract performance) — to onboard clients and manage engagements.
- Website improvement (consent) — to understand how visitors use our site. This is the basis for analytics cookies and it is the one you give, or withhold, in the cookie banner; it can be withdrawn at any time.
- Legal compliance (legal obligation) — to comply with applicable laws.
- Marketing (consent only) — only if you have explicitly opted in.
4. Data Retention
- Contact enquiries: up to 2 years from submission.
- Client project data: duration of engagement plus 5 years for legal purposes.
- Analytics data: up to 13 months in aggregated form.
5. Data Sharing
We do not sell or rent your data. We may share data with service providers (email, analytics, hosting) bound by data processing agreements, and with legal authorities where required by law. All processors are EU/EEA-based or operate under Standard Contractual Clauses. Our analytics processor is Google Ireland Limited (Google Analytics 4), which receives website usage data only after you accept the cookie banner; transfers outside the EEA are covered by the EU-U.S. Data Privacy Framework and Standard Contractual Clauses.
6. Your GDPR Rights
- Access — request a copy of your personal data.
- Rectification — request correction of inaccurate data.
- Erasure — request deletion ("right to be forgotten").
- Restriction — request restriction of processing.
- Portability — receive your data in a machine-readable format.
- Object — object to processing based on legitimate interests.
- Withdraw consent — at any time, without affecting prior lawful processing.
To exercise these rights, email contact@yarvixo.com. We respond within 30 days. You may also lodge a complaint with your local data protection authority.
7. Security
We use TLS/SSL encryption, access controls, and regular security reviews to protect your data. No internet transmission is 100% secure, but we take all reasonable precautions.
8. Children's Privacy
Our services are not directed at individuals under 16. We do not knowingly collect data from children.
9. Changes
We may update this policy periodically. Material changes will be reflected in the "Last updated" date. Continued use of the site constitutes acceptance.
10. Contact
Email: contact@yarvixo.com — Subject: Privacy / Data Request